HEMIC Partners with EvolutionIQ to Transform Claims Management

Medhub

Don’t just summarize medical docs. Connect the dots with Medhub.

Medhub is the only medical record synthesis tool built to raise the bar for accuracy and consistency. It connects the dots across fragmented medical documents and distills the intel that matters most—so claims teams can act faster, with confidence.

Medhud medical snapshot

Designed to protect claims teams from the pitfalls of basic medical record summarization

Human oversightcomes first

When AI works alone, nuance is lost, and so is control. In Medhub, every insight is reviewed, validated, and refined by claims professionals, ensuring outputs remain accurate, defensible, and trustworthy

A call centre person looking stressed
Tailored to claimsand roles

Generic summaries fall short
because they treat all claims and users the same. Medhub adapts to both the line of business and the user, delivering relevant insights across disability, workers’ comp, and third party auto liability claims as well as for adjusters, clinicians, and
specialists.

mature women in an office talking
Focused on the details that matter most

Interpreting medical information requires specialized knowledge which takes years to develop, as the industry faces a talent shortage.

Identify the most relevant claim information with Insights

As new documents arrive, Medhub surfaces the most meaningful updates and presents them in a curated, interactive format. Findings are prioritized by urgency and relevance, helping you connect new developments to the broader claim and decide what to flag, investigate, or summarize.

Answer technical questions with the Medical History Deep Search

Deep Search makes it easy to hone in on relevant medical activity—even across years of records.With granular filters and comprehensive tagging, you can quickly isolate documents and events tied to specific conditions, treatments, or timeframes for exacting questions and precise answers

Get claim-level & document-level summaries

Medhub delivers both a holistic Claim Summary and detailed Document Summaries, so you can see the full medical picture at a glance or get an overview of specific records. As new information arrives, Medhub surfaces what matters, and you decide what to add to the Claim Summary, ensuring every insight is reviewed with judgment and context. The result: a reliable, living summary anyone can trust.

Organize major medical milestones in the Key Events Timeline

Key Events distills the medical timeline down to the most important medical milestones for claim management. From critical diagnoses to scheduled procedures, Medhub surfaces and organizes the events, so you’re always one step ahead.

Validate findings with full traceability to source documents

With click-to-view evidence, all Medhub findings are cited and hyperlinked, so claims professionals can instantly jump to the referenced information at its source and trust in the insights.

120-150

typical case load that a claim professional needs to manage

Hundreds

of pages of documents, notes, bills attached to each claim

12.5 hrs

typical time spent reviewing documents per claim

Decipher documents in seconds, accelerate claims decisions with insights

Disability
Workers’ Compensation
Auto Liability
General Liability
Life Underwriting
Voluntary Benefits
Long-Term Care
Total and Permanent Disability

Hear from the experts:
Why carriers choose Medhub

“I am able to pull it up really quickly and see what has happened over the last 6 months…It gives me a quick insight whereas it might have taken me 20 minutes.”  

Senior Claims Professional at a Top 10 Carrier

“People spend hours summarizing records in particular. I can free that time up to do other more valuable decisioning work. It is the true game changer”.

Head of Claims, Top 10 Carrier

"EvolutionIQ's Medhub is the next advanced tool we are implementing on our journey of embracing technology and insight tools to support our claims guidance process. Reliance Matrix continues to be at the forefront of the industry, operationalizing cutting edge technology to enhance the service to our claimants through more effective and efficient tools for our claims examiners. EvolutionIQ's MedHub is a key resource in advancing our strategy."

Scott Boutin
Chief Claims Officer, Reliance Matrix

"Medhub enhances our claims professionals' ability to deeply understand their claimants' medical circumstances, and be a partner on their return to health journey. Using it inside our existing EvolutionIQ environment makes it a seamless expansion of our capabilities to better serve our claimants."

Amanda Staples
Vice President, Head of Group Insurance Claims, Prudential

From input to impact:
How Medhub works

From input to impact: How MedHub works